The 5Rs of reverse logistics

The 5Rs of reverse logistics

It’s said that 79 percent of customers view free returns as important, which makes sense when we think about reverse logistics as a driver of Customer Lifetime Value (LTV). Return policies give your customers confidence in you and your products because,...
Sustainable reverse logistics

Sustainable reverse logistics

Reverse logistics. Chances are you’ve heard this term before. But, sustainable reverse logistics? Stop right there. We know reverse logistics involves providing easy ecommerce return policies for your customers. But where does the sustainability piece...